Help and Support

Question 1

What is an Aventus Cloud node?

Accepted Answer

A light-client application that runs on your computer. It submits regular heartbeats to prove it is online and executes decentralised compute work for the appchains that use Aventus Cloud, including oracle queries, summary verification, and custom business logic. In return, the node earns a share of daily AVT emissions plus tokens from connected appchains.

Question 2

How do I create a wallet?

Accepted Answer

You'll need a wallet that supports the Aventus Network to hold AVT and receive rewards. SubWallet is the most common choice. Watch the video above for a full walkthrough, or visit subwallet.app to download.

Question 3

How do I get started?

Accepted Answer

After you've bought a node, you'll receive a unique activation link tied to your wallet address. Download the dashboard for your operating system, paste the activation link in, and your node starts submitting heartbeats. The video above takes you through it step by step.

Question 4

How do I load my config file?

Accepted Answer

Open the dashboard, go to Settings → Import config, and select the .json file you received with your activation email. The dashboard validates the file and links your node to your wallet automatically.

Question 5

What does the dashboard actually show me?

Accepted Answer

Your node's serial number, uptime, heartbeat status, current weight, AVT earned today, lifetime rewards, and your connected-chain token portfolio. Everything updates in real time while the app is running.

Question 6

What do the node health states mean?

Accepted Answer

Green means your node is online and submitting heartbeats on schedule. Amber means a heartbeat has been missed in the last hour. Red means the node is offline and not currently earning rewards. Most amber states resolve automatically within a few minutes.

Question 7

How does staking work?

Accepted Answer

Stake AVT on a node to increase its reward weight via the formula weight = Genesis bonus × (1 + AVT staked ÷ 10,000) . Each additional 10,000 AVT staked adds one point of weight. Staked AVT is locked while it remains assigned to a node.

Question 8

When is my next reward paid?

Accepted Answer

Rewards are calculated daily based on your node's uptime over the previous 24 hours. Payouts are batched and credited to your wallet within 48 hours of the reward period closing. The dashboard shows the next expected payout time.

Question 9

What's the difference between actual and virtual nodes?

Accepted Answer

An actual node runs the dashboard app on a physical machine. A virtual node is a reward-weight multiplier you create by staking 10,000 AVT against an actual node — it earns alongside the actual node without needing a second installation.

Question 10

What is an Aventus Enterprise Appchain?

Accepted Answer

A custom blockchain built around your business logic, deployed on Substrate by Chain Reactor and ready to plug into Aventus Cloud for decentralised compute, oracle services, and summary verification. You own the chain, the runtime, and the token.

Question 11

How long does it take to launch one?

Accepted Answer

From signed scope to production-grade chain, most launches complete in 4–8 weeks. Chain Reactor can stand up a configured Substrate chain with validators, bridge, and explorer in under five minutes once the design is final.

Question 12

What languages do I need?

Accepted Answer

Runtime pallets are written in Rust. Front-end and integration code can be anything that speaks JSON-RPC or WebSocket. EVM compatibility is available via Frontier if you need Solidity.

Question 13

Can my appchain connect to Ethereum?

Accepted Answer

Yes. Every Aventus appchain can run its own Ethereum bridge using the same audited architecture as the Aventus Bridge that has moved 7.5M+ Energy Web tokens since 2019. Supports AVT and any whitelisted ERC-20.

Question 14

Do I have to use Aventus Cloud?

Accepted Answer

No. Aventus Cloud is an optional decentralised compute layer that sits alongside your appchain. You build your own validators (or join Polkadot as a parachain for shared security) regardless. You then choose whether to plug into Aventus Cloud for decentralised oracle services, summary verification, or custom business logic execution. The decision depends on whether your appchain has workloads that need decentralised compute, and on whether building that compute layer yourself would be more expensive than using Aventus Cloud.

Question 15

Are pallets reusable?

Accepted Answer

Yes. The Aventus team has shipped 17+ production pallets covering staking, governance, token transfers, and more, all open-sourced on the AventusDAO GitHub. Compose, fork, audit, or contribute back.

Question 16

Can I see real Aventus appchains in production?

Accepted Answer

Yes. Predictor Network, Energy Web X, Enigmatic Smile, and Heathrow APH are all live on Aventus today. See the Case Studies section on the Enterprise Appchains page for the detail.

Question 17

How do I start a conversation about an appchain?

Accepted Answer

Email info@aventus.io with a short note about the use case. The engineering team will tell you in the first call whether an Aventus appchain is the right answer for your business, or whether you should look elsewhere.

Question 18

What is Aventus DAO?

Accepted Answer

Aventus is a community-governed, non-profit DAO that builds and operates the Aventus Network and Aventus Cloud. AVT holders vote on proposals affecting the protocol, the treasury, and the roadmap.

Question 19

How do I vote on a proposal?

Accepted Answer

All voting takes place on gov.aventus.io. You get one vote for every AVT held in your own wallet on Ethereum mainnet at the moment the proposal was published — AVT sitting on a centralised exchange is not eligible, so move it into your wallet during the feedback stage. You must hold at least 1 AVT to vote, you can vote for or against, and you can only vote once per proposal.

Question 20

How are proposals submitted?

Accepted Answer

Proposals follow a four-step process. (1) Duplicate the Draft Proposal Template, make your Google Doc public, and allow anyone to comment. (2) Post your draft in the governance forum and tag an admin so it can be shared across Aventus channels and groups. (3) Gather community feedback and adjust your proposal accordingly — a minimum of seven days of open discussion is required before submission. (4) Submit the final version via the Proposal Submission Form. An Ambassador will upload it for voting.

Question 21

How do I comment on a proposal?

Accepted Answer

Be respectful of the author and keep feedback succinct and constructive. The best place to leave comments is directly in the proposal's Google Doc — that way each point can be answered and resolved by the author one at a time.

Question 22

What is a quorum and why does it matter?

Accepted Answer

Quorum is the minimum amount of AVT that must participate in a vote for it to be valid. The current quorum is 100,000 AVT, raised from 10,000 in December 2025 to keep low-turnout proposals from passing.

Question 23

Where can I read past proposals?

Accepted Answer

All historical proposals are archived at gov.aventus.io . Each entry includes the discussion thread, the vote tally, and the on-chain transaction record.

Question 24

Who runs the DAO operationally?

Accepted Answer

The DAO is operated by a small, transparent steward team and supported by community contributors. Day-to-day execution is funded from the community treasury; major decisions go to a vote of AVT holders.

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