Airport Perishables Handling (APH), a cargo handling organisation at Heathrow Airport, struggled with data visibility and accuracy because of , their reliance on legacy supply chain and logistics systems. Existing technology organisation for cargo management has remained unchanged for over 50
years. Like others in the industry, APH’s dependence on handwritten data records made transparency
impossible. Tracking was slow, inefficient, and prone to human error because data recording for each piece of cargo was done manually.